Terms of service
OVERVIEW
This website is operated by ElevenZeroFive. Throughout the site, the terms "we", "us" and "our" refer to ElevenZeroFive.
ElevenZeroFive offers this website, including all information, products and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service.
Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services worldwide.
SECTION 5 – PRODUCTS
All ElevenZeroFive garments are proudly designed and produced in Italy. Every product is manufactured with attention to quality using carefully selected materials.
Some products are produced in limited quantities or made following customer demand. Due to the nature of our production process, estimated processing and shipping times may occasionally be extended.
Delivery estimates may be affected by public holidays, high order volumes, restocking of fabrics or materials, production schedules, manufacturing delays, supplier delays, courier issues or other circumstances beyond our reasonable control.
Delivery times displayed on our website are estimates only and are not guaranteed.
We reserve the right to discontinue, modify or restock any product without prior notice.
While we make every effort to accurately display the colors and details of our products, actual colors may vary depending on the customer's screen settings. Minor variations between garments are considered part of the manufacturing process and do not constitute defects.
SECTION 6 – ORDERS
Once an order has entered production or fulfillment, it cannot be modified or cancelled.
We reserve the right to refuse, limit or cancel any order that appears fraudulent, unauthorized, abusive or intended for resale.
INTELLECTUAL PROPERTY
All content available on this website, including but not limited to graphics, artworks, prints, product designs, logos, photographs, texts, branding elements and visual identity, is the exclusive property of ElevenZeroFive and is protected by applicable intellectual property laws.
Any reproduction, distribution, modification, commercial use or unauthorized exploitation of any content is strictly prohibited without prior written permission from ElevenZeroFive.
GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Italy.
CONTACT
For any questions regarding these Terms of Service, shipping, returns or your order, you can contact us at:
Email: help@elevenzerofive.com
Instagram: @elvnzerofive
WhatsApp: +39 352 096 7198 (messages only, no voice calls).
